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[Lessons Learned] 
We returned to Phuket after Judi's major surgery
planning to install the rigging we carried back from West Marine, and hanging
out at anchor for the next 6 months. HA!!  As we shared drinks and
dinners with friends who had been here a while we kept hearing glowing reports
"...they were really careful...", "...our new cushions
look beautiful...", "...the cabinets make our boat look like
new..." and more along that vein.  Before we knew it, we were thinking seriously about: 
  - 
    
Painting the hull (...after all, the last time
was about 20 years ago...)  
  - 
    
Painting the cockpit and coach-roof  (...as
long as we are at it...)  
  - 
    
Building new cabinets (...the
    home-made cabinets work OK, but they really look cluttered...)  
 
And so, we started getting quotes, made some commitments,
hauled the boat and  got into it! 
Interior 
We had up to 6 carpenters and painters working at
one time on the interior as new cabinets were built to match mock-ups we
designed.  The pilot berth was enclosed for storage, and the
companionway now has cabinets to stow many of the items that did not have a good
home.  All interior surfaces were sanded or stripped, and varnished, dull
wood was revitalized or replaced with easy-care Formica.  All bronze
was polished and by the time it was finished it looked like we had a new
yacht.  For more information and pictures check out the Interior
Refit page. 
  
Exterior 
After 2 months, when the grinders were finally
replaced by the hand-sanders we were really glad to be able to hear again. Pro
and his team removed all of our exterior paint, primed, and painted to a
glossy new finish that makes the yacht look like new.  A new, high toe-rail
will feel more secure in heavy weather and our new propane locker is much
more attractive.  Se our Exterior Refit page
for more info and pix. 
  
Safety
and Security 
Our original mission, to replace the main mast
rigging was completed in short order, but then we took advantage of good quality
stainless steel welding work by having our bow pulpit extended, lifeline gates
strengthened, and all stanchion bases thru-bolted.  The staysail deck
fitting leaked, so we redesigned it and built a new one - hopefully more
water-tight than the original.  See our Safety
and Security Refit page for the real scoop. 
Our Experience with Contractors We
used several of the contractors that work at Phuket Boat Lagoon.  These are
our experiences, and may differ from those of others: General: 
 
  - 
    
Honesty - We found all contractors to
    be honest, stood by their word, and generally did what they promised. 
    If the outcome was unsatisfactory, most were willing to rework until we were
    happy.  But if we gave vague instructions, we did not expect re-work at
    their expense.  
 
Contractors: (see the Phuket
Yacht Services page for contact details)
 
  - 
    
Phuket Inter Wood Work - Also known as
    Nai and Toe, were exceptionally easy to deal with, they did all of our wood
    work, used good materials, re-worked without complaint if we were
    unhappy.  Not all workers have the same skill level, and some required
    more careful quality checking than others. We found we had to check on their
    work every few hours because we found it almost impossible to specify every
    detail of how we wanted things to look.  
  - 
    
Pro Yachting - Also known as Jill and
    Pro, did all of our painting, and required minimal supervision.  Pro
    checks the work of all of his crews daily, particularly those painting
    hulls, and he had more knowledge of his craft that we did.  When they
    painted our coachroof and cockpit we had a few problems, the most serious
    was overspray that penetrated small holes in the boat and left a mist on our
    new varnish.    
  - 
    
Precision Shipwright Services - A
    general purpose repair facility run by Scott, an Australian with extensive
    experience in Thailand.  He installed the mechanical fittings on our
    new rigging but is capable of much more.  He will manage the re-fit of
    a yacht, and make it look like new, and charge prices comparable to
    Australia.  He has an excellent reputation, and we were happy with the
    work he did for us.  
  - 
    
Praditsilp Phuket - Also known as Jin
    and Pong, did all of our upholstery.  They are masters at their trade,
    and make cushions and upholstery that fit like gloves.    
  - 
    
Canvas Creations - Muzza made a new
    bimini for us, and the workmanship was excellent.  He completes
    projects on time, and prices are reasonable, but not cheap.   
  - 
    
Nop Sales & Service - Stainless
    steel fabrication and repair, did most of our stainless welding.  A
    very professional outfit, quality of work is high and prices are somewhat
    higher than competitors, but we think well worth the extra.  
  - 
    
Phuketmarine Electronics - An
    electronics repair outfit run by Chanwit, he seems to be capable of fixing
    almost anything. He fixed a radar for us, and numerous items for other
    cruisers.  
 
Lessons learned
 
  - 
    
Specificity - Be specific at all
    times, make sure instructions are written down.  Give people drawings
    or sketches, we found using Microsoft Visio was a help in communication, as
    well as maintaining a record of what we had requested.  Put dates on
    drawings, and change the date every time you make a change - don't assume
    that the worker on the job has the latest drawing unless you see it in his
    hand.  
  - 
    
Quotes - Get written quotes for all
    work, including changes.  Once work has been completed at your
    instructions, you are in a poor bargaining position.  
  - 
    
Bundle your work - Try to get quotes
    and commitments for all of your work at the outset, we found we got better
    prices for large collections of work than we did for little projects one at
    a time.  
  - 
    
Consider mock-ups - We bought sheets
    of cheap corrugated plastic, and used it to make mock-ups to see how our
    work would look when finished.  It helped a lot when we talked with the
    contractors for them to be able to see what they were expected to
    produce.  We took pictures, and attached them to the drawing
    packages.   
 
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